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Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you or your business ("Personal Data").

A. Information You Provide Directly to Us:
This information is collected when you fill out a quote request, contact form, or communicate with us directly (e.g., via phone or email).

Identifiers: Name, company name, physical address, email address, and phone number.

Business Contact Information: Name and title of key personnel (e.g., Facility Managers, Business Owners, Finance Managers).

Service Information: Details about your cleaning needs, facility size, and preferred service schedule, which may include location information.

B. Information We Collect Automatically:
When you visit our website, we may use technologies (like Google Analytics and cookies) to automatically collect certain data.

Usage Data: Internet Protocol (IP) address, browser type, pages viewed, time spent on pages, and other diagnostic data.

Geolocation Data: General information about your location (e.g., based on your IP address).

Tracking Technologies (Cookies): We use cookies to improve your access to our site, identify repeat visitors, and track usage data to help us improve our services. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following business and commercial purposes:

To Provide Services: To respond to your quote requests, process transactions, and fulfill our contractual obligations to provide commercial cleaning and janitorial services.

Customer Service: To respond to your inquiries, service requests, and support needs.

Marketing and Communication: To send you updates, marketing materials, or information about our services, only if you have provided consent or if we have a legitimate business interest.

Analysis and Improvement: To monitor website traffic, analyze usage trends, and evaluate and improve our services, marketing, and overall customer experience.

Legal and Security: To comply with legal obligations, enforce our policies, and protect against legal liability, fraud, or threats to safety.

3. Disclosure of Your Information

We do not sell or rent your Personal Data to third parties for marketing purposes. We may share your information in the following limited circumstances:

With Service Providers: We may share data with trusted third parties who assist us in operating our website, conducting our business, billing, or servicing you (e.g., Google for analytics, or other IT support). These parties are contractually required to keep this information confidential.

Business Transfers: If DJC is involved in a merger, sale of assets, financing, or acquisition, your Personal Data may be transferred to the new owner.

Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or to protect the rights, property, or safety of DJC, our customers, or the public.

Internal Parties: Information is shared with employees who need the information to perform a specific job (e.g., billing, service pricing by Marlon Nogueira or Matt Rostanzo, or customer service).

4. Data Security and Retention

We employ physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration of your information. However, no method of transmission over the internet is 100% secure.

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your Personal Data:

Right to Access: The right to request a copy of the personal information we hold about you.

Right to Correction: The right to correct data that is inaccurate or incomplete.

Right to Opt-Out: The right to ask us not to process your personal data for marketing purposes.

To exercise any of these rights, please contact us using the information in Section 7.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By Phone: (508) 473-0046 (as found on our BBB Profile)

By Mail: Dynamic Janitorial Cleaning, Inc., 176 Main St. Milford, MA 01757-2605 (as found on our BBB Profile)

Key Contacts (for reference): Marlon Nogueira - President, Matt Rostanzo - Account Manager (as found on our BBB Profile)

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